EXCELLENCE IN PUBLIC SERVICE DELIVERY 2010

March 22 - 23, 2010(Ended)
St. Andrew’s Club and Conference Centre
Toronto, Canada
EXCELLENCE IN PUBLIC SERVICE DELIVERY 2010Using LEAN to Improve Process, Productivity and Quality
Attend this event and hear from the experts:


  • Why creating a culture of innovation is key to transforming the public service
  • What Service Ontario’s 7-Step process has achieved in improving productivity
  • How the Royal Canadian Mint achieved lasting improvements
  • What progress has been made by the U.S. Environmental Protection Agency in improving service delivery with Lean
  • Making a lasting improvement with Lean; lessons from Rouge Valley’s transformation
  • Managing change and overcoming resistance when introducing and implementing Lean
Address
150 King Street West,

Toronto,

Canada
Important
Please, check the conference website for possible changes, before you make any traveling arrangements

* Prices are for evaluation only.

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