LSS & Process Improvement for Customer Experience

March 22 - 24, 2010(Ended)
Miami, FL, United States
LSS & Process Improvement for Customer ExperienceWelcome to the Lean Six Sigma for Customer Experience Summit!

Today, when companies are focusing on retaining their existing customers, Lean Six Sigma professionals are using a number of techniques, such as DMAIC and DFSS, to ensure that all the processes focused on, are the ones that are most important to the customer. At LSS & Process Improvement for Customer Experience Summit you will learn how to:
  • Maximize the Effectiveness of VOC Methodologies to Improve Customer-Related Processes
  • Increase Business Value by Incorporating Customer Feedback into Newly Developed Products and Services
  • Improve the Performance of Critical Processes by Obtaining a Baseline Measure of Satisfaction Levels
  • Gain Competitive Advantage by Leveraging Feedback Data
Venue
Not final
Address
Miami,

Florida,

United States
Prices *
999-2799 US Dollar  (Early registration date: January 29, 2010)
Organization
Important
Please, check the conference website for possible changes, before you make any traveling arrangements

* Prices are for evaluation only.

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