Located in Sterling Heights and with TCF Center reachable within 22 miles, Holiday Inn Express & Suites - Sterling Heights-Detroit Area, an IHG Hotel provides express check-in and check-out,...
Set in the suburb of Sterling Heights, a short drive from downtown Detroit, this hotel features spacious guestrooms featuring signature Cloud Nine beds and easy access to area attractions.
Located adjacent to Lakeside Mall just off Route 59, this hotel offers self-catering suites with free internet access and a seating area. Facilities include a grilling area and a fitness room.
Ron
United States of America
Please forgive--if I have the "misfortune" of being in Detroit again (which I will), this is without a doubt where we will stay. Everything from check-in and staff congeniality to the breakfast food offerings (which were quite tasty) and cleanliness were just fine. I would give them a perfect score.
Located within 22 miles of TCF Center and 4.2 miles of Jerome Duncan Ford Theatre, Staybridge Suites - Sterling Heights -Detroit Area, an IHG Hotel provides rooms with air conditioning and a private...
Located within 22 miles of TCF Center and 3.3 miles of Jerome Duncan Ford Theatre, WoodSpring Suites Detroit Sterling Heights provides rooms in Sterling Heights.
Super 8 Sterling Heights/Detroit Area is located in Sterling Heights, 3.1 mi from Jerome Duncan Ford Theater and provides guests with free WiFi and a complimentary breakfast.
This Extended Stay America - Detroit - Sterling Heights is located in Sterling Heights and especially designed for longer stays, with all rooms featuring a fully equipped kitchen.
Located 3 miles from Highway 696, this Warren hotel features an indoor pool, on-site gym and rooms equipped with cable TV and free Wi-Fi. The Detroit Zoo is 10 miles away.
Offering a heated indoor swimming pool, this Utica hotel is 17 miles from the Palace of Auburn Hills, home of basketball’s Detroit Pistons. A flat-screen cable TV is featured in every guest room.
Popular with guests booking hotels in Sterling Heights
What Guests Said About Sterling Heights:
2.0
Scored 2.0
I like to leave a special review for the manager and Holiday...
I like to leave a special review for the manager and Holiday Inn sterling Heights Michigan property. His name is. Paolo Nona
I stayed there from November 23 to November 27. I booked my room through Booking.com double bed that was not my first time staying there. I stay there always when I come from Wisconsin never had this problem but this time they give me only one king bed, I contacted the third-party three times and they tried to contact the manager at the hotel. He never respond to their messages. He is very rude and disrespectful to me and to my wife when you try to talk to him he think he’s the owner he should be not a manager. He should be a janitor cleaning bathrooms .
I had the worst experience in this hotel that was my third time staying there and my last time because of this manager and his staff, they all not friendly when we tried to talk to him to switch the room for us he thinks we are homeless we’re trying to get free stuff from him but I paid money for the room $900 but he never did anything for me. Not even a sorry came from his mouth, I wish if you fire him. his name is Paolo Nona. Worst manager ever.
Disrespectful, disrespectful
Give this manager and the staff zero star specially the manager
Н
Нікмат
United States of America
2.0
Scored 2.0
Was lied to when asked if their pool,was available for use,...
Was lied to when asked if their pool,was available for use, when I got there the pool and gym were closed due to maintenance issues, and was completely lied to, the pool never opened, and the entire reason I wanted to stay there was because it was my birthday on march 15, 2022 and wanted to have a pool party with a few of my friends, well that never happened!
Allen
United States of America
4.0
Scored 4.0
The tub, floors were filthy.
The tub, floors were filthy. The tub and sink needed to be replaced. I noticed some of the rooms were being gutted and hopefully refurbished. I don't know if there were any rooms that were better than the one we had, but I would be ashamed to rent this room.
William
United States of America
2.0
Scored 2.0
Everything was great at check in very helpful.
Everything was great at check in very helpful.
As I went to go to my room I discovered that the Elevator was out off order so I had to carry all my luggage and work up 2 flights of stairs which took multiple trips.
My room was dirty, thick layers of dust in the bathroom and mould along the bathtub.
I then tried to take a shower and there was no hot water, I went to the front desk and raised my concern the reply I got was a very abrupt "yeah we know, we're going to refund you $25 because of that" ( the room cost $180 per night). I said to the lady on reception you could of informed me of this when I checked in to which she just shrugged her shoulders and didn't say anything.
Later in the evening I was due to meet some friends for dinner when I discovered that my room would not lock. I called down and informed the front desk that I was having an issue with my door. It took 25 minutes for someone to come and inspect the problem for them then to tell me that they didn't have any idea why it wouldn't lock.
The front desk then called me and said there was nothing they could do about the lock. I had to pack all belongings up and find a new hotel (it was 10pm when I finally checked out) I missed dinner with my friends.
All in all a nightmare experience in a dirty run down hotel with staff that had extremely poor communication skills and didn't`seem to care
Philippa
Canada
10
Scored 10
Sterling Heights is very upscale and has retail and dining...
Sterling Heights is very upscale and has retail and dining outlets to satisfy all preferences. Fast food to gourmet dining, discount clothing outlets to Fashion designer stores. Free close to anywhere in the Detroit Metro area.
William
United States of America
Explore guest reviews of hotels in Sterling Heights
The breakfast had a good selection of items and drinks, more than any other hotel I've stayed at.
The facility was extremely clean.
I loved the room we stayed it. The bathroom was a good size, and the kitchenette complete with stove top & dishwasher was fantastic.
Check in and check out was a breeze. Every staff member we interacted with was super nice!
The Bed was amazing! Best mattress in a mid level hotel. The room size was very good. Very clean room. Kitchenette was very convenient. Location is everything and we really liked the restaurants and shopping that were within walking distance. Really didn't hear other guests even though I knew it was a packed night. The pool is ok. Breakfast is ok.
Nothing was good at the this hotel except and stuff were friendly .... the price was too much not even breakfast was included but on the website of booking was saying breakfast included at night too many drunk people chilling outside and were smoking as hel l
The front desk staff could really benefit from additional training.
Training
Customer service
System functionality
Hotel process and policies
Methods of troubleshooting and verbiage when unsure to prevent providing incorrect information
The breakfast was served. The location would of been okay if there wasn’t any trash in the hotel and around the hotel.The night clerk who was the first clerk I seen was friendly and was kind.
I like that this hotel is very close to my cultural and ethnic restaurants, stores, etc. it is on the main road and in safe clean area. Very good AC and WIFI.
hotel was absolutly amazing the staff was nice the food and cleanliness of the hotel was exceptional. i give this hotel 5 stars maybe 6 stars if i could!!!!!!
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