19th European Conference on Digital Government (ECDG 2019)

Key Topics

• Challenges to e-Government
  • Technological limitations of citizenry
  • Cyber terrorism
  • How to increase take-up of e-Government services
  • Language issues, identity management – including authentication trust and privacy
  • The transition to e-Government for local governments
  • E-Government project failure
  • Semantics of transactions in e-Government, definitions and implementations
• Applications of e-Government
  • The case for e-Government
  • New ideas for improving the public service efficiency and effectiveness
  • E-Government for young people
  • Comparison case studies in developing versus developed nations
  • Back-office implementation and internal adoption
  • G2G applications
  • E-Government in different fields – e-justice, e-health
  • EU e-Government policy
• E-Government 2.0
  • Open access and e-Government
  • Impacts of Web 2.0 in e-Government, its implications in e-Government, success and failure stories and reasons, e-Government "mashups", citizen empowerment, evaluations and challenges for the future
  • Open data and e-Government
• Interoperability
  • Dimensions of interoperability – technical, semantic, organizational
  • Enterprise architecture
  • Maturity models, barriers to implementation and key success factors
  • Governance of interoperability
  • Interoperability strategies
  • Interoperability frameworks
• Measuring e-Government/Economics of e-Government
  • What are the benefits and economics of e-Government?
  • The case for e-Government - can benchmarking indicators be effective
  • Methodologies, tools and metrics for assessing the effectiveness of e-Government
  • E-Government success factors and inhibitors
  • Attaining social value from electronic government
  • The role of e-Government in social and economic development
  • Measuring e-Government – what benchmarks should be used?
  • Political accountability
  • Web-based information quality
  • Payback periods
• E-Democracy/e-Participation
  • Post-modern campaigning
  • How technology can improve the democratic process
  • Using blogs and wikis to enhance participation
  • ICT and the case of deliberative democracy
  • Setting an e-Democracy agenda at government level
  • E-Government as an enabler of public sector reform
  • Citizen trust in online participation and dialogue
  • Citizens` wider access to ICTs, and the skills and means to generate and distribute content
  • Conceptualising public value
  • The design of audience-specific consultative processes
  • Exploiting the learning and communicative potential of emerging online tools and new media forms (games, blogs, wiki, G3 mobile communications)
  • Deciding the correct balance between online and offline citizen/government, citizen/citizen interactions
• Additional topics
  • Knowledge management/intellectual capital in local/national government
  • Entrepreneurial processes in the information society
  • Penetration/use of open-source solutions in public sector
  • E-I - intelligent use of systems in government
  • Shared services in public service delivery - the way forward
  • Leading change in public service organisations
  • Information management strategies within the public sector
  • Multi-Agency/partnership working
  • Decision support systems
  • Scenario building
  • Strategic leadership
  • Single European information space
  • Hierarchical government processes
  • Document management systems
  • Mobile Government
  • Can e-Government learn from e-Business?
  • The role of the CIO in promoting e-Government
  • E-procurement
  • Smart cities
• Legal, agency, trust and governance issues in e-Government
  • Trust charters in e-service delivery
  • The equilibrium between actors in e-Government transactions, on issues of trust that may be expressed or understood between such actors, on legal issues promoting or inhibiting the adoption of e-Government models or measures, or on IP issues of open standards use in e-Government and their consequences on applications built upon e-ID or other e-Government models, such as in procurement