2nd Edition Achieving Excellence in After-Sales Business 2013

The 2nd Edition Achieving Excellence in After-Sales Business 2013 is a conference that covers topics such as:

• Remote monitoring and preventive maintenance boost revenue streams
• Monetising and commercialising after-sales service portfolio
• Lifecycle management and TCO to ensure customer loyalty
• Enhancement of after sales portfolio with upgrades and add-ons to improve sales capacity
• Standardising customer processes worldwide to deliver excellent service