3rd Retail Banking in Russia and CIS 2010

Maximising your profitability and retaining leading position in the market

key conference topics

• Establishing the priorities in retail banking development in current market conditions
• Assessing the impact of government initiatives in retail banking sector support
• Adjusting product portfolio to the current customer needs
• Enhancing plastic cards business potential in retail sector
• Benefiting from new technologies in banking service quality improvement

Conference focus

Retail banking sector is developing intensively in Russia and CIS. During the crisis banks had to overcome deposits outflow fighting for liquidity maintenance and implemented debt restructuring schemes when retail customers income has decreased dramatically. Though situation in the market is stabilising now, staying competitive is still a challenge. Banks have to find new ways of customer retention to ensure profit growth and preserve the market share. Among the most challenging goals today there are optimising product portfolio, developing commission business, managing mortgage and consumer lending risks, and implementing new technologies.