4th Annual Customer Experience Transformation: Retail 2016

  • 25-26 Feb 2016
  • Hilton London Kensington Hotel, United Kingdom

Description

The 4th Annual Customer Experience Transformation: Retail 2016 is a conference that covers topics such as:

  • Communicate with the modern consumer using transition from a multi-channel to an omni-channel strategy
  • How to transform your customers’ experience both in-store and online
  • Real time communication with your customer to maximize your social media resources
  • Understanding your customer through data capture and analysis
  • Utilise your customer contact centre and integrate what is reveals about your customer into your strategy
  • Make the necessary changes throughout your organisation by listening to your customer and meet their needs

Past Events

Important

Please, check "Annual Customer Experience Transformation: Retail" official website for possible changes, before making any traveling arrangements

Event Categories

Business: Customer Service

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