Identifying the new types of fraud ,assessing the credit risk and developing strategies for revenue assurance
Operators need to be aware that fraudulent activities can lead to increase churn as customers seek providers that can deliver a flawless service experience. Studies find that operators only recover one third of their total identified revenue leakage and the average of detected unbilled and under-billed revenue in this category is estimated to be almost one percent of the operator s total revenue. Not only are Telcos experiencing challenges within the market, but also they are offering a wider variety of services and products in order to become more competitive and provide a better service for their customers. These developments present tempting opportunities for fraud which at the same time will lead to revenue leakage. In this regard they need to understand, now more than ever how to avoid fraud, data loss, security breaches and PBX hacking.
The 4th in our series of Telecoms Fraud, Risk and Revenue Management conferences will discuss the latest operator and service provider initiatives to combat Fraud and prevent to incidence of revenue haemorrhaging.We will provide practical examples on what problems the operators are facing and how to address it in order to improve their revenue management. Delegates attending this conference will benefit from discussions on the latest industry fraud prevention strategies and develop new risk management, fraud detection, monitoring and prevention solutions.
