ARA Annual Urban Rail Conference 2012

Key Topics

• A multimodal approach to light and heavy passenger rail operations
• Short and long term challenges facing urban rail operators as demand increases?
• Rail passenger growth for the next 10, 20, 100 years
• The right business practices to ensure financial advancement in urban rail operations
• The potential for metro-style timetabling system during peak travel times
• The needs and demands of travellers to accurately forecast future demand
• Techniques to ensure urban rail customers experience better value for money
• Driving passenger loyalty through great customer service
• Passenger and staff security Enhancement
• The role of real time information and contactless ticketing in future public transport use
• Mindful of passenger needs and comfort
• Creating train stations that are both functional and enjoyable spaces for the travelling public

Who should Attend

Government representatives, rail industry peers and transport planning experts.