IQPC s Business Process Excellence in Financial Services conference, taking place in Frankfurt 7th & 8th December 2010, gives Business Process Excellence professionals the opportunity to network and hear from the experts how to; streamline, be more agile, be risk-aware, cost effective and deliver better service to a sceptical and demanding public.
Topics to be discussed include:
- Drive greater efficiency, reduce costs and improve service to internal and external customers
- Achieve greater visibility and flexibility across complex processes and operations
- Improve connections across all elements of a transaction to improve performance
- Achieve greater operational and marketplace efficiency
- Meet regulatory and governance requirements
- Ensure business process optimisation
- Close the communication gap between business and IT
- Deliver a single consistent view of the process that both business and developers can understand, monitor and improve upon
- Track information flows within transactions and services
Speakers include: Thom Keehan ,COO & Business Transformation Leader, GE Capital Global Banking Romania; Lionel Loiseau, Head of BPM Competency Centre, BNP Paribas; Fabrizio Majorana, Chief Quality Officer, UniCredit Group; Peter Kirby Head of Solutions Development, Kleinwort Benson; Dirk Kronshage, Director, Deutsche Bank; Devender Maggo, Head of Operations, Germany, ICICI Bank; Raju Oak, Head of Process and Programme Services, Kleinwort Benson Private Bank
For more information about this event or to register simply call +44 (0)20 7368 9300, email
[email protected] or visit the website www.bpefinanceconference.com.
Visitors profileHeads, Managers, Directors of: BMP, Operational Excellence, Process Improvement, CIO, COO, Black Belt, IT
