Description
CS Week 2011 is the premier educational conference for meter-to-cash professionals in gas, electric and water/wastewater utilities. CS Week 2011 venues include CS Week 2011 College, CS Week 2011 Synergy Groups, Executive Summit and Conference 35 with its workshops and Exhibit Hall. Each reflects an integral commitment to “expanding excellence in customer service” by providing utility professionals at every level with valuable, timely information on the latest solutions and strategies in customer services, best-practice business processes, smart grid readiness, AMI/MDM, field service, DSM, consulting and cutting edge technology.
Visitors profile
Utility customer service and IT executives, Customer Service Managers, Directors and Supervisors, Call/Contact Center Managers, IT Managers and Personnel, Mobile Data Services Managers, Project managers, Selection and implementation teams, Billing specia
