Certificate In KPI Selection And Management 2017 is a course dedicated to the role of Objectives and KPIs in driving business and individual performance.
Certificate In KPI Selection And Management 2017 that covers topics such as:
- Challenges of business strategy
- Importance of performance measures, goals and objectives
- Building a performance management system
- Types of performance measurement and the performance management cycle
- Difference between "objectives" and "goals"
- Objectives and KPIs
- How and when to review progress against performance measures
- Introduction to KPIs and how to establish KPIs
- How to manage KPIs, including formats and tools
- Defining targets, measures and timelines for KPIs
- Linking department to individual KPIs
- Linking KPIs back to business objectives and strategy, and reward
- Communicating goals and KPIs to employees and giving feedback
- The Balanced Scorecard and developing a performance `dashboard` for senior management
- Other measurement frameworks such as business excellence model, TQM, OSGM etc
Certificate In KPI Selection And Management 2017 brings together executives, operational managers and analysts from both delivery and support functions such as:
- Accounting
- Finance
- Human resources
- Project management
- Marketing
- Sales
- Quality control and improvement
- Logistics
- Operations
- Strategy/planning
KPI - Key Performance Indicator.
