Contact Centers Summit 2012

March 19 - 20, 2012(Ended)
Doria Grand Hotel
Milano, Italy
Contact Centers Summit 2012The Contact Centers Summit is dedicated to call centre, contact centre and customer service strategies and ideas in order to:

  • Improve the power of knowledge management
  • Get a competitive advantage in quality of the service
  • Maximize the value of the customer experience
  • Achieve excellence in the total workforce management

The Contact Centers Summit brings together Directors and Managers from Human resources, Contact Centers, Customer Satisfaction, CRM, Marketing, Customer Service, Administration, Sales and Bdm, Operation and Strategies and IT.

Address
Viale Andrea Doria, 22,
Milano,
Italy
Prices *
1600 Pound Sterling  (Early registration date: February 26, 2012)
Exhibition
Included

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Please, check the conference website for possible changes, before you make any traveling arrangements

* Prices are for evaluation only.