Customer Experience Transformation: Gambling 2016 is a conference dedicated to strategies to grow a profitable customer base across the gambling sector.
Customer Experience Transformation: Gambling 2016 covers topics such as:
- Big data and analytics - multi-channel customer management excellence
- Online gambling focus - transforming digital capabilities to maximise the speed, excitement and functionality of the end-to-end experience
- Topmobile versus online gambling principles explained
- Loyalty, retention and acquisition incentives to increase player lifetime value
