Customer Experience (CX) Transformation: Nordics 2019

  • 26-27 Nov 2019
  • Sheraton Stockholm Hotel, Sweden

Description

Customer Experience (CX) Transformation: Nordics 2019 is a conference that covers topics such as:

  • How can customer experience be used to your competitive advantage?
  • Delivering award winning innovation and customer experience
  • Integrating customer experience into the DNA of your business: what, why and how?
  • Strategies to improve the customer experience as consumers move to digital channels
  • Customer experience mapping: what does your organisation look like through the eyes of your customer?
  • Next steps for VOC: improving current initiatives to enhance customer insight and drive sales
  • Achieving successful internal process management as the backbone of customer experience transformation
  • Key steps to building a new mobile customer experience strategy: identifying the most effective ways to achieve customer transformation for mobile customers

Customer Experience (CX) Transformation: Nordics 2019 is intended for senior level financial services decision makers.

Past Events

Important

Please, check "Customer Experience (CX) Transformation: Nordics" official website for possible changes, before making any traveling arrangements

Event Categories

Business: Customer Service, Finance, Marketing & Sales
Services: Banking, Insurance

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