Customer Experience World Summit (CE 2014)

  • Jun 2014
  • JW Marriott Grosvenor House London, United Kingdom

Description

The Customer Experience World Summit (CE 2014) covers topics such as:

  • How Social Media is Transforming the Customer Experienc
  • The Future of Customer Experience in Mobile Industry
  • M2M and Customer Experience
  • How Personalisation Will Take Customer Experience to Next Level
  • Customer Experience Myths in Emerging Markets
  • Advertising 2.0 & The Customer Experience
  • Dashboard for Analytics, Self-Service and Personalised Billing
  • Consumer Perspective on the Connected Customer Experience
  • OSS/BSS Systems in Customer Experience Transformation
  • Improving Customer Experience with Operational Intelligence
  • Customer Experience Management
  • The Experience Transformation Imperative
  • Customer Experience: Cloud and Web 2.0 Challenges
  • Personalized Online Customer Experience
  • Network Infrastructure and Customer Experience
  • Customer Lifecycle Management
  • Customer-centric mobile interfaces
  • Marketing 2.0 – Using Analytics to Build Trust and Create Fans

The Customer Experience World Summit (CE 2014) brings together attendees from Broadcasters, Mobile Operatos & Service Providers & Systems Integrators and Content, including:

  • VPs IPTV Services
  • Heads of Content & VAS
  • COOs, CIOs
  • Directors Media Services
  • Directors of Revenue Assurance & Billing
  • Heads of RA
  • Heads of Customer Services
  • Heads of Telecom Media Entertainment

Past Events

Important

Please, check "Customer Experience World Summit (CE)" official website for possible changes, before making any traveling arrangements

Event Categories

Business: Customer Service, Marketing & Sales
Services: Media & Entertainment
Technology: Telecommunication

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