Customer Experience in Social Media 2012

Customer Experience in Social Media 2012 is a conference that covers topics such as:

• What Department Should Be In Charge Of Social Media?
• `Pinterest` - Adapting To The Explosive Growth Of New Platforms
• Becoming Proactive Instead Of Reactive in social media is the key
• Twitter; The New Complaint Department
• Leveraging Multi Cultural Demographics In Social Media

Customer Experience in Social Media 2012 brings together Public Relations and Integrated Marketing Officials, Customer Service and CRM Professionals, Customer Care and Client Service Professionals, Entrepreneurs, E-Marketers and Online Strategists, Business Development Professionals, Marketing and Brand Management Representatives, Community Managers, Digital Media Specialists, Multi-Channel and Social Media Strategists, Consumer Insight and Analytics Specialists.