Dynamic Team Building and Interpersonal Skills - Supportive Communication and Win - win conflict resolution
08 Nov 2010
Webinar
This interpersonal skill development webinar will discuss how to communicate effectively to build dynamic teams, manage roles and resolve conflicts efficiently.
Areas Covered in the Seminar:
How to minimize defensiveness and disconfirmation.
The eight techniques of supportive communication.
The four listening response devices.
How to resolve conflict without hard feeling.
The assets and liabilities of group problem solving.
Eliminating group think.
Group structure: norms, roles and factions.
The four stages of group problem solving: forming, storming, norming and performing.
Managing the four stages.
Visionary leadership.
Learning objectives:
Attendees will learn how to develop skills that will lead to career advancement and effective and efficient team management. Specific objectives include:
Supportive communication skills
Win-win conflict resolution skill
Understanding of how teams and groups evolve
Understanding of how to make teams function effectively
Past Events
Dynamic Team Building and Interpersonal Skills - Supportive Communication and Win - win conflict resolution - 08 Nov 2010, Webinar (9737)
Dynamic Team Building and Interpersonal Skills - Supportive Communication and Win - win conflict resolution 2026
Important
Please, check "Dynamic Team Building and Interpersonal Skills - Supportive Communication and Win - win conflict resolution" official website for possible changes, before making any traveling arrangements