Field Service USA 2024 is a conference that covers topics such as:
- Effective remote problem resolution to reduce the number of onsite visits
- Shifting from a reactive to a preventative and proactive service model
- Best-practice to drive performance and innovation
- Plan of services capacity
- E-Services and social networking tools to deepen your customer engagement
- Knowledge management strategies
- Next generation service leadership
- Top talent management
- Mobile technology devices and middleware to best support your existing systems and technicians in the field
Field Service USA 2024 brings together Senior Executives, Presidents, Directors and Vice Presidents of Customer Support, Service & Support, Customer Service, Product Support, Customer Experience, Field Service, Support Operations, Service Operations, Service Marketing, Customer Operations, Maintenance, Service & Quality, Enterprise Services & Support, Technical Services and Operations.