Gartner Customer Experience & Technologies Summit

2021

Park Plaza Westminster Bridge, London, United Kingdom

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Key Topics

Technology Trends in CRM and CX (Customer Experience)
Customer Experience Vision and Strategy
Customer Experience Metrics and Business Case
Customer Service Process Optimization
AI and Machine Learning
Customer Trust
Customer Data and Analytics
Employee Experience

Who should Attend

IT customer experience leaders
Business customer experience leaders
Customer service and support managers
Heads of CX
Customer data and analytics managers
Customer relationship management (CRM) leaders
Marketing leaders focusing on CX projects

Past Events

Gartner Customer Experience & Technologies Summit - 2021, Park Plaza Westminster Bridge, London, United Kingdom (27396)

Gartner Customer Experience & Technologies Summit - 08-09 Jun 2020, Park Plaza Westminster Bridge, London, United Kingdom (27395)

Gartner Customer Strategies & Technologies Summit 2019 - 22-23 May 2019, Park Plaza Westminster Bridge, London, United Kingdom (13259)

Gartner Customer Strategies & Technologies Summit 2018 - 24-25 May 2018, Park Plaza Westminster Bridge, London, United Kingdom (964)

Gartner Customer Experience and Technologies Summit 2017 - 10-11 May 2017, Park Plaza Westminster Bridge, London, United Kingdom (65737)

Gartner Customer Experience & Technologies Summit 2026

Important

Please, check "Gartner Customer Experience & Technologies Summit" official website for possible changes, before making any traveling arrangements

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Technology: Internet, Software & Applications

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