Global Contact Centers Summit 2014

  • Mar 2014

Description

The Contact Centers Summit is dedicated to call centre, contact centre and customer service strategies and ideas in order to:

  • Improve the power of knowledge management
  • Get a competitive advantage in quality of the service
  • Maximize the value of the customer experience
  • Achieve excellence in the total workforce management

The Contact Centers Summit brings together Directors and Managers from Human resources, Contact Centers, Customer Satisfaction, CRM, Marketing, Customer Service, Administration, Sales and Bdm, Operation and Strategies and IT.

Past Events

Important

Please, check "Global Contact Centers Summit" official website for possible changes, before making any traveling arrangements

Event Categories

Business: Customer Service, Human Resources (HR), Marketing & Sales
Technology: Information Technology (IT)

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