Implementing Increased Choice in Aged Care 2017 is a conference that covers topics such as:
- The needs & motivations of new & existing consumers
- The impacts of reform on core business for aged care
- Lead change management for internal stakeholders
- Effectively price services to ensure quality care while accounting for costs to the business
- Use marketing & promotion to differentiate yourself in the deregulated market
- Ensure staff are upskilled to provide end-to-end consumer experience
Implementing Increased Choice in Aged Care 2017 brings together attendees with responsibilities in:
- Customer Service & Experience
- Marketing & Communications
- Community Engagement
- Client Relations
- Strategy & Operations
