Welcome to the Lean Six Sigma for Customer Experience Summit!
Today, when companies are focusing on retaining their existing customers, Lean Six Sigma professionals are using a number of techniques, such as DMAIC and DFSS, to ensure that all the processes focused on, are the ones that are most important to the customer. At LSS & Process Improvement for Customer Experience Summit you will learn how to:
Maximize the Effectiveness of VOC Methodologies to Improve Customer-Related Processes
Increase Business Value by Incorporating Customer Feedback into Newly Developed Products and Services
Improve the Performance of Critical Processes by Obtaining a Baseline Measure of Satisfaction Levels
Gain Competitive Advantage by Leveraging Feedback Data
Past Events
LSS & Process Improvement for Customer Experience - 22-24 Mar 2010, Miami, Florida, United States (2233)
LSS & Process Improvement for Customer Experience 2026
Important
Please, check "LSS & Process Improvement for Customer Experience" official website for possible changes, before making any traveling arrangements
