Public Sector Service Management Improvement 2017 is a conference that covers topics such as:
- Design a service model for your context
- Align business priorities with IT teams
- Achieve organisational change management in (IT) SM
- Implement evaluation for continuous improvement
Public Sector Service Management Improvement 2017 brings together:
- Heads of Service Management
- Chief Information Officers
- Heads of Service Delivery
- Heads of IT Service Management
- Heads of Service Desk/Helpdesk
- Heads of Client Service
