Executive Customer Contact Exchange US 2019

  • Oct 2019
  • Florida, United States

Description

Executive Customer Contact Exchange US 2019 is a conference that covers topics such as:

  • How to Minimize Customer Backlash
  • Building a Contact Strategy that Goes Above & Beyond to Deliver & Delight
  • What’s the Right Question to ask for Customer Satisfaction?
  • Leveraging Customer Feedback Across all Channels to Enhance Customer Satisfaction
  • Creating a Seamless Multi-Channel Experience
  • Next steps for Multi-Channel Integration for Your Brand
  • The Power of Emotional Engagement when Delivering a Great Service
  • A Structured Approach to Building a High Performance Contact Center Organization
  • The Future of Customer Service
  • Choose your Investments Wisely and Determine What is Right for Your Brand
  • Next Level Customer Metrics

Executive Customer Contact Exchange US 2019 brings together senior attendees with responsibilities in:

  • Customer Care
  • Customer Service
  • Operations
  • Service Strategy
  • Sales
  • Contact Centers
  • Customer Strategy

Past Events

Important

Please, check "Executive Customer Contact Exchange US" official website for possible changes, before making any traveling arrangements

Event Categories

Business: Customer Service, Marketing & Sales

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