Customer Contact (CCW) Week Europe is a conference dedicated to customer management, contact centers, customer experience and digital services.
Customer Contact (CCW) Week Europe covers topics such as:
- What the contact centre of the future could look like
- Customer experience (CX) innovative new approaches
- Exclusive insights from across every customer-focused business unit, including: Operational efficiency, CX, EX, digital transformation and acquisition, retention & growth
- Considerations, pitfalls and roadblocks in considerations, pitfalls and roadblocks in customer management
Customer Contact (CCW) Week Europe brings together attendees with responsibilities in:
- Customer experience
- Customer contact
- Customer support. digital transformation
- Customer service
- Operations
- Customer management
