The Customer Experience Exchange for Banking, Financial Services & Insurance (CX BFSI UK) brings together leaders in customer experience from banking, financial services, and insurance to discuss strategies for delivering secure, personalized, and innovative CX solutions in a rapidly digitizing landscape.
Topics
- Staying competitive in a constantly connected, digital world
- Benchmarking CX strategies for banking and insurance
- Navigating Consumer Duty guidance and compliance
- Balancing innovation with secure, personalized service
- Proving the value of CX in uncertain financial times
- Adapting to customer expectations for convenience and personalization
Who should Attend
- Banking and financial services CX leaders
- Insurance industry CX executives
- Customer engagement specialists
- Digital transformation experts
- Customer journey and personalization managers
- Financial services compliance officers
