Dealing with Workplace Aggression: From Verbal Abuse to Workplace Violence 2013 is a webinar that covers topics such as:
- Identify the roles of the employers, managers, supervisors and employees in recognizing and preventing bullying
- Recognize the signs of bullying and why it happens
- Define workplace violence and explain the four categories of workplace violence
- Use tools to assist the victim, co-workers, supervisors and the employer to recognize, assess and control bullying in the workplace
- List risk factors for potential violence at the workplace
- Discuss do`s and don`ts when dealing with potentially violent individuals
- Prioritize post-incident reporting and response procedures
- Describe specific ways to respond to escalating behavior
- Describe the key elements in a workplace violence prevention program
Dealing with Workplace Aggression: From Verbal Abuse to Workplace Violence 2013 brings together:
- HR Analysts
- Senior HR Professionals
- HR Personnel
- HR Mangers & Directors
- Employee Relations Professionals
- Managers & Supervisors
- Directors, Vice Presidents & Managers of Recruiting/Retention
- Line managers
- Employment Managers/Specialists
- Directors, Vice Presidents & Managers of Human Resources
- HR Coordinators/Supervisors
