20:20 Customer Experience: Financial Services Nordics 2017

  • 29 Mar 2017
  • Radisson Blu Portman Hotel, London, United Kingdom

Description

Topics
  • How is customer behaviour changing?
  • Overcoming the challenges to achieving superb customer experience
  • Using analytics to drive customer experience transformation
  • Uncovering fresh insights from your data
  • Lessons from customer journey mapping
  • Delivering an effortless customer experience
  • Harnessing the potential of an omnichannel strategy
  • Optimising customer experiences: personalisation is possible
Who should Attend

Senior C-level professionals from the financial services industry.

Past Events

Important

Please, check "20:20 Customer Experience: Financial Services Nordics" official website for possible changes, before making any traveling arrangements

Event Categories

Business: Customer Service, Finance

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