The 7th Shared Services and Process Improvement for Higher Education & Government 2014 covers topics such as:
- Next generation innovative strategies and solutions to engage customers, drive accountability and more effectively manage the performance of shared services and admin employees
- How organizations have successfully set up, optimized and expanded shared services initiatives despite even budgetary constraints, extreme internal resistance and institutional complexity
- Proven solutions for maximizing customer satisfaction and employee engagement
- How to effectively navigate the uncertainty, speed and complexity of change with systematic and relationship-focused change management strategies
The 7th Shared Services and Process Improvement for Higher Education & Government 2014 brings together senior level shared services and administrative leaders from the public sector, and Higher Education industry.
