Workplace Civility: Respectful Habits Lead to Increased Productivity, Decreased Liability 2014 is a webinar that covers topics such as:
- Self assess your civility index
- Pinpoint the characteristics of respectful communicators
- Choose the most respectful communication practices
- Diagnose how & why civility breaks down
- Develop a positive communication climate to enhance productivity
- Understand the negative consequences of gossip
- Use appropriate email and meeting etiquette
- Utilize civility litmus tests
- Practice the Top Civility Guidelines
Workplace Civility: Respectful Habits Lead to Increased Productivity, Decreased Liability 2014 is intended for:
- Supervisors
- Managers
- Human Resource Professionals
- Leaders
- Customer Service Providers & Managers
- Shift Leaders
- Front Line Employees
