15th Annual Optimising Contact Centres Summit

  • Oct 2024
  • Vienna, Austria

Description

The 15th Annual Optimising Contact Centres Summit is dedicated to contact centres evolution.

The 15th Annual Optimising Contact Centres Summit covers topics such as:

  • How to use assistive AI to improve call centre experience?
  • Creating a framework for digital self-service
  • Contact centre technology solutions for improving the employee experience
  • Empower customers to self-serve whenever it is convenient for them
  • Securing personal customer data during interactions
  • How to create great customer service through happy workplaces?
  • Enrich the feedback experience with different forms of rich media

The 15th Annual Optimising Contact Centres Summit brings together attendees with job titles such as:

  • Contact Service
  • Contact Centre
  • Customer Support
  • Call Centre
  • Customer Service
  • Customer Service
  • Digital Channels
  • Self Service
  • Customer Platforms

The 15th Annual Optimising Contact Centres Summit might be held in Vienna, Austria in Oct 2024.

Venue

  • Vienna, Austria

More Details

Prices:
1836 Euro (Estimated)
Organizer:
Allan Lloyds
Website:

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Important

Please, check "Optimizing Contact Centers Summit" official website for possible changes, before making any traveling arrangements

Event Categories

Business: Customer Service, Management, Marketing & Sales

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