The 12th Annual Back Office Forum 2015 is dedicated to topics related to back office operations as an essential part of the organization and how can the Back Office add value to the business:
- The effect of current regulations on different market participants
- Various means of back office transformation
- How to make your processes even leaner and simpler in a focused workshop
- What the new-old concepts of outsourcing and centralization have brought to other banking institutions
- Insights into digital technologies and their use in improving back office processes
- How to increase customer experience and satisfaction using back office resources
The 12th Annual Back Office Forum 2015 brings together COOs, Board Members, Heads, CIOs, Managers of: Operations Back Office, Directors, Operational Excellence, Support, Outsourcing/Nearshoring, Technology and IT.
