Complaint and Recall Management: A Compliant, Lean Program 2018 is a conference that covers topics such as:
- Recommendations for methods of documentation that are straightforward and compliant: contents of complaint records, root cause investigations, corrective actions..
- Critical process requirements for compliance with the regulations
- Application of risk management principles to complaint investigation
Complaint and Recall Management: A Compliant, Lean Program 2018 brings together:
- Regulatory personnel
- Customer Service
- Sales and Marketing personnel
- Quality Engineering personnel
- R&D personnel
- Customer Service personnel
- Executive Management
- Manufacturing Engineering
- Quality system auditors
- Consultants