Creating a Customer Service Culture 2014

  • 21-22 May 2014
  • Venable LLP Conference Center, Washington, DC, United States

Description

Creating a Customer Service Culture 2014 is a conference that covers topics such as:

  • How to design and execute a hiring strategy that attracts and keeps employees already hard-wired to deliver superior customer service
  • How to instil behaviours that lead to excellent customer service
  • How to develop a meaningful recognition program to reward and reinforce customer service excellence
  • How to encourage a commitment to customer service accountability
  • The Future of Customer Service and How does this Impact Talent?
  • What Customer Service Means to HR and Your Organization

Past Events

Important

Please, check "Creating a Customer Service Culture" official website for possible changes, before making any traveling arrangements

Event Categories

Business: Customer Service, Human Resources (HR), Management

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