Customer Centricity in Claims Management for Personal Lines 2019 is a conference that covers topics such as:
- Advancements in RPA and AI to improve your claims management process and cut costs
- Maximising customer satisfaction by improving visibility, traceability and speed throughout claim lifecycle
- Ensuring it is supported by IT infrastructure and increased communication between teams to optimise your claims process
- Properly utilising data in order to increase efficiency in overall claims business
Customer Centricity in Claims Management for Personal Lines 2019 brings together senior attendees with job titles such as:
- Head of (Group) Claims
- Personal lines insurance
- Casualty Insurance Claims
- Head of Property
