The Customer Experience Conference 2018 is dedicated to customer service strategic insights.
The Customer Experience Conference 2018 covers topics such as:
- Return on customer experience investment
- Changes in customer behavior in digital world
- Modern approaches in customer service and support
- How to use customer feedback and data in creating your business strategy
- Customer engagement in the digital world
- Robotics and artificial intelligence in customer service
- Engage employees at every level to create a customer-focused business
The Customer Experience Conference 2018 brings together:
- Marketing & Advertising managers
- Directors
- Marketing & Communications Specialists
- Sales managers
- IT/IS Management & Support Staff.
- IT specialists