Customer Service Professionals Leadership Workshop 2018

  • 06-07 Mar 2018
  • Cliftons Melbourne, Australia

Description

The Customer Service Professionals Leadership Workshop 2018 covers topics such as:

  • Hone your skills to become an effective leader
  • Create a high-performance customer-centric culture
  • Lead with Emotional Intelligence and authenticity
  • Align strategy, people and process around the customer
  • Powerful stakeholder engagement techniques
  • Leading change and transformation
  • Embrace complexity, uncertainty and diversity
  • Your personal action plan to achieve improved leadership performance

Past Events

Important

Please, check "Customer Service Professionals Leadership Workshop" official website for possible changes, before making any traveling arrangements

Event Categories

Business: Customer Service

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