Dealing with Difficult People 2020 is a one-day seminar designed to help you deal with the difficult people in your working life.
Dealing with Difficult People 2020 is focused on
- Hints and tips on how to deal with the dominators, the manipulators, the negatives and the obstacles
- Why people are difficult
- Good questioning and listening techniques
- The attributes needed for dealing with difficult people and acquired some damage limitation strategies
- Cope with difficult people
