Delivering Quality in the NDIS 2018 is a conference that covers topics such as:
- How do we measure the impact of what we are delivering?
- What does quality actually look like to the consumer?
- How do we develop a model to focus on our strengths?
- Do we understand the true unit cost of delivering quality – are our models financially sustainable?
- What actions can we take right now to improve the quality of our service?
- Can we differentiate the quality of our services via our marketing and communications?
Delivering Quality in the NDIS 2018 brings together senior attendees with responsibilities in:
- Strategic business development
- Quality assurance/systems
- Customer experience
- Risk & compliance
- NDIS transition
- Service delivery
