Effective Office Management 2013 is a course that covers topics such as:
- Effective negotiation and influencing skills and how to best apply them in your role
- How to take on extra responsibility while staying in control
- The key to a robust and effective organisation
- How to get the outcome you desire through effective win/win communication skills
- Insights into managing difficult people, situations and stress in a calm and effective manner
- How to cram 24 hours into a morning – learn dynamic time management tools
- Foster a productive, efficient and positive office environment
- The strategic importance of defining and understanding the crucial role of an office manager
- How to effectively manage the dynamics of change
Effective Office Management 2013 brings together executive/personal assistants or anyone looking to become an office manager.