Regulation E - Basics and Error Resolution (ACH and Debit Card): Processing, Disclosure and Investigation 2016 is a webinar that covers topics such as:
- Definitions for consumer account, access device, electronic terminal and more
- Regulation E compliance tips when handling unauthorized transactions
- Details on "What is an Error" (according to Reg E)
- Identify what is covered by Regulation E and what is not covered
- Consumer liability and responsibility for unauthorized transactions
- Timeframes for consumer when reporting errors to the financial institution
- Required communications by the financial institution to the consumer
- Loss or theft of Debit card and liability of which party for those transactions not authorized
- Specific disclosure requirements and notification procedures
- Responsibilities in handling daily debit card investigations
- Financial Institution liability and responsibility when handling errors to consumer accounts
- Reg E requirements for closing out the investigation
- Use of real-life scenarios to demonstrate how Regulation E is applied when there is an error on the consumer statement and/or the loss of a debit card
Regulation E - Basics and Error Resolution (ACH and Debit Card): Processing, Disclosure and Investigation 2016 is intended for:
- Financial institutions
- This webinar will provide valuable assistance to all personnel in:
- BSA/Compliance Officers
- Accredited ACH Professionals, ACH Operations Managers and Staff
- Front Line - Teller and customer service staff
- ACH Managers
- Debit and ATM Card Staff
- Electronic Payments Professionals, Electronic Banking Management and Staff
- Anyone who wishes to enhance their knowledge of the banking regulations relative to Reg E