Reshaping the Student Experience 2015 is a conference dedicated to Adapting to a consumer-driven deregulated market.
Reshaping the Student Experience 2015 covers topics such as:
- Delivering the ultimate student experience: What can be learnt from outside of the education sector?
- Driving a new era for quality education: Insights from the UK market
- Translating customer service into a University setting
- Changing focus to achieve transformational change & embed a customer service culture
- Engaging & recruiting international students
- Analysing data to inform market segmentation
- Service improvements to enhance the customer experience