Customer Service Summit East 2022

  • 2022

Description

Customer Service Summit East 2022 is a brand-focused customer service conference.

Customer Service Summit East 2022 covers topics such as:

  • Achieving seamless service– making chat, social, email and phone work together
  • Delivering an Effortless Experience – Ensure your customer service is smooth, timely and proactive
  • Safeguarding the Customer Experience Against Social Media Brand Fraud
  • Harnessing the voice of the customer to deliver unrivalled experiences
  • How messaging apps revolutionized Rogers’ social support
  • Embedding and scaling social support for a unified customer support experience
  • Customer Service within the Customer Journey
  • Managing, measuring and integrating chatbot interactions with consumers
  • How to Respond to the Evolving Needs of the Mobile Customer
  • How to recruit, train, motivate and retain your best agents

Past Events

Important

Please, check "Customer Service Summit East" official website for possible changes, before making any traveling arrangements

Event Categories

Business: Customer Service, Marketing & Sales

Other Events with Similar Categories

Other Events with Similar Location or Organizer

Featured Conferences & Exhibitions