The Starbucks Experience Conference 2014 is a conference that provides tools to create a more vibrant workplace, improve customer service and let the business achieve the highest level of excellence based on Starbucks experience.
The Starbucks Experience Conference 2014 is a conference that covers topics such as:
- How Starbucks differentiates products/services by the experience in which they are enveloped
- 10 key principles that have taken Starbucks from a single store to 15,000 stores worldwide
- Enhancing value proposition through staging and sensory integration
- Secret Internal communication and Training materials used to drive product passion and customer service excellence
- Driving product innovation, responsive service, and engaging customers
- Developing customer loyalty and decreasing employee churn
- Motivate and inspire employees find the intrinsic rewards of service
- Distinguishing the difference between operational and transcendent aspects of business
