User Centric Service Delivery in the Public Sector 2016

User Centric Service Delivery in the Public Sector 2016 is a conference dedicated to digital technologies to create simpler, clearer, faster Government services.

User Centric Service Delivery in the Public Sector 2016 covers topics such as:

• Create a user centric culture in your workforce
• Research & design services to meet user needs
• Craft a successful digital transformation strategy
• Evolve your service delivery capability

User Centric Service Delivery in the Public Sector 2016 brings together attendees from Federal, State and Local Government including heads of:

• Customer Engagement
• Service Delivery
• Digital Channels
• Customer Experience
• Online Services
• Digital Engagement
• Customer Analytics
• Customer Services
• CIO/CDO/CT
• Customer Design