Using an IT Metrics Report Card to Measure Service 2015

  • 23 Oct 2015
  • Webinar

Description

Using an IT Metrics Report Card to Measure Service 2015 is an event dedicated to the use of a metrics report card to measure the quality of your IT service performance and customer satisfaction.

Using an IT Metrics Report Card to Measure Service 2015 covers topics such as:

  • Developing a service catalog
  • Common reporting errors and how to avoid them
  • Easy ways you can measure IT service performance
  • Three key IT services you should focus on

Using an IT Metrics Report Card to Measure Service 2015 intended for:

  • IT directors/unit heads
  • Chief information officers
  • And managers of IT services
  • Senior IT managers

Past Events

Important

Please, check "Using an IT Metrics Report Card to Measure Service" official website for possible changes, before making any traveling arrangements

Event Categories

Education: Higher education
Technology: Information Technology (IT)

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