9th Annual Pharma Customer Experience Management Summit

  • 2022

Description

The 9th Annual Pharma Customer Experience Management Summit covers topics such as:

  • Precision medicine in oncology – The pharma’s new role in healthcare
  • The evolution of pharma strategies to address the needs of patients as consumers
  • Digital customer experience in pharma
  • Alternative ways to customise HCP communications – Smart Data and Smarter Analytics
  • Patient experience – Getting closer to the patient
  • Personalisation in CEM – The use of omnichannel in personalised marketing
  • Building a holistic and cross-functional approach in pharmaceutical customer experience
  • Inspiration in the ever-changing environment

Past Events

Important

Please, check "Pharma Customer Experience Management Summit" official website for possible changes, before making any traveling arrangements

Event Categories

Business: Customer Service
Health & Medicine: Pharma

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