7th Annual Customer Experience Management Asia 2019 is a conference dedicated to strategies and key issues related to managing customer experience, including:
Training and developing your staff to build a robust customer culture for delivering service quality throughout the organization
How to build a 360⁰ framework to manage customer experience and create compelling experiences to enhance customer loyalty
Optimizing resource allocation and measuring your ROI
Delivering a consistent and branded customer experience across multiple customer touch points and channels
Turning deep insight into targeted action by leveraging on data analytics and Big Data
7th Annual Customer Experience Management Asia 2019 brings together customer experience management practitioners from Asia-Pacific and across sectors like Telecom, banking, Travel, Utilities, Hospitality and more.
7th Annual Customer Experience Management Asia 2019 will be held in Singapore on 24-25 September 2019.