Customer Experience Strategies Summit 2024

  • 29-30 May 2024
  • Marriott Downtown at CF Toronto Eaton Centre, Canada

Description

The Customer Experience Strategies Summit 2024 is dedicated to cX execs looking to create transformational experiences that increase profitability across the entire customer journey.

The Customer Experience Strategies Summit 2024 covers topics such as:

  • IoT: Enable large-scale system and process changes
  • Culture Resilience: Sustain a committed customer-centric culture
  • Customer Satisfaction: Address performance gaps and build trust
  • Chatbots: Improve efficiency, quality and resolve complaints
  • Omni-channel: Optimize impact and consistency across touch points
  • Big Data: Conquer your challenges with big data
  • Frontline Engagement: Deliver next level customer care and service excellence
  • Loyalty Programs: Increase client retention and drive profitability
  • Social Activation: Emphasize personalization and build brand awareness
  • Predictive Analytics: Personalize services with business intelligence and VOC

The Customer Experience Strategies Summit 2024 brings together senior attendees from:

  • Public Sector
  • Private Sector: B2C & B2B
  • Consultants, Service and Technology Providers

Venue

  • Marriott Downtown at CF Toronto Eaton Centre , 525 Bay Street, Toronto, Canada

More Details

Prices:
1495-2295 Canadian Dollar (Estimated)
Exhibition:
Included
Organizer:
Strategy Institute
Website:

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Important

Please, check "Customer Experience Strategies Summit" official website for possible changes, before making any traveling arrangements

Event Categories

Business: Customer Service, Marketing & Sales, Operations
Services: Retail

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