10th Annual Customer Experience Strategies Summit 2021

  • Apr 2021 (Not Final)
  • Toronto, Canada

Description

The 10th Annual Customer Experience Strategies Summit 2021 is dedicated to cX execs looking to create transformational experiences that increase profitability across the entire customer journey.

The 10th Annual Customer Experience Strategies Summit 2021 covers topics such as:

  • IoT: Enable large-scale system and process changes
  • Culture Resilience: Sustain a committed customer-centric culture
  • Customer Satisfaction: Address performance gaps and build trust
  • Chatbots: Improve efficiency, quality and resolve complaints
  • Omni-channel: Optimize impact and consistency across touch points
  • Big Data: Conquer your challenges with big data
  • Frontline Engagement: Deliver next level customer care and service excellence
  • Loyalty Programs: Increase client retention and drive profitability
  • Social Activation: Emphasize personalization and build brand awareness
  • Predictive Analytics: Personalize services with business intelligence and VOC

The 10th Annual Customer Experience Strategies Summit 2021 brings together senior attendees from:

  • Public Sector
  • Private Sector: B2C & B2B
  • Consultants, Service and Technology Providers

The 10th Annual Customer Experience Strategies Summit 2021 might be held in Toronto, Canada in Apr 2021 (Not Final).

Venue

  • Toronto, Canada

More Details

Prices:
1495-2295 Canadian Dollar
Exhibition:
Included
Organizer:
Strategy Institute
Website:

Future Events

  • 10th Annual Customer Experience Strategies Summit 2021 - Apr 2021, Toronto, Canada (64630)

Past Events

  • 9th Annual Customer Experience Strategies Summit 2020 - 16-17 Apr 2020, Westin Harbour Castle, Toronto, Canada (64629)
  • 8th Annual Customer Experience Strategies Summit 2019 - 16-17 Apr 2019, Hyatt Regency Toronto, Toronto, Canada (71666)

Important

Please, check the official conference website for possible changes, before you make any traveling arrangements

Prices are for evaluation only.

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